Billing Terms & Conditions

At Evlene, we are committed to providing a secure and transparent payment experience. We want you to shop with confidence, knowing exactly how your payment is processed and secured.

1. Accepted Payment Methods

We accept a wide range of trusted payment options to make your shopping experience convenient. You can use any of the following methods at checkout:

• Credit/Debit Cards: Visa, Mastercard, Maestro, American Express.
• Digital Wallets: Apple Pay, Google Pay, Shop Pay.

Please note: We do not accept cash on delivery (COD), personal checks, or direct bank transfers for retail orders.

2. Payment Processing & Security

Secure Transactions (SSL):
Security is our top priority. Our website uses Secure Socket Layer (SSL) encryption technology to protect your personal and financial information during transmission. We do not store your full credit card number or CVV code on our servers.

PCI Compliance:
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Shopify is certified Level 1 PCI DSS compliant. This standard ensures the secure handling of credit card information by our store and its service providers.

3. Currency & Charges

Currency:
All prices on our website are displayed and processed in US Dollars (USD).

When you are charged:
Your payment method will be charged at the time you place your order. You will receive an immediate email confirmation with your order details and receipt.

Taxes:
Sales tax may be applied to your order depending on your shipping address and applicable state laws. Any tax charges will be clearly displayed at checkout before you complete your purchase.

4. Payment Validation & Fraud Prevention

To protect our customers, all orders are subject to validation and authorization by both us and the card issuer. We reserve the right to cancel any order if we suspect fraudulent activity or if the payment is declined by your bank.

If your transaction is declined, please check with your bank or credit card provider first. Ensure your billing address matches the address on file with your card issuer.

5. Billing Errors

In the unlikely event of a billing error or if you see a duplicate charge, please contact our customer support team immediately at support@morganandbelle.com. We will investigate the issue and issue a refund or correction promptly if an error has occurred.

 

Contact Information

For any billing or payment inquiries, please contact us: